Licence agreement (EULA)
Last updated: 2026-07-23 Provider: Balane GmbH, Balanstraße 84, 81541 Munich, Germany · HRB 301320, Amtsgericht München · support@balane.tech
This agreement governs use of the application "BalaneDisk" for macOS and Windows (the Software). By installing or using the Software you accept these terms.
Scope: This agreement applies to the build obtained directly from balane.app. The build obtained from the Microsoft Store is the same build; delivery and updates are handled by the Store, and its terms with Microsoft additionally apply to the installation. The licence to use the Software is still granted by the provider under this agreement and unlocked with the licence key. The provider's privacy policy, by contrast, applies to all builds.
The offering is aimed at both consumers and businesses.
1. Sale and contracting party
The Software is free to use (see §2). The subscription is sold through Lemon Squeezy (Lemon Squeezy LLC) acting as Merchant of Record. For the purchase contract (payment, VAT, invoicing, withdrawal), your counterparty is Lemon Squeezy and their buyer terms apply. The subscription is unlocked with a licence key.
This agreement covers solely the licence to use the Software, granted by the provider.
2. Free use and subscription
The Software is free to use with no time limit. Everything about the current state of your machine — running processes, memory, the full disk breakdown, the network overview — is available permanently in free use.
The subscription does not unlock any additional measurement; it unlocks the history beyond the last two hours — the memory of what happened on the machine while you were away. It is offered as a monthly or annual subscription. A licence key permits activation on one computer at a time; the activation can be released in the Software at any time and used on a different computer.
3. After a subscription ends
When a subscription ends, the Software returns to free use. The full functionality for the current state is retained; only the view of history further back is limited to two hours again. No user data is locked, deleted or made inaccessible.
4. Right of withdrawal for consumers
Consumers generally have a 14-day right of withdrawal for distance contracts. For digital content this right expires early if you expressly consent to immediate performance and acknowledge that you thereby lose your right of withdrawal (§ 356(5) German Civil Code). Obtaining this consent and handling any withdrawal is done through Lemon Squeezy; their withdrawal policy and buyer terms govern.
5. System requirements and permissions
macOS: The Software requires macOS 11 or later. So that it can fully break down disk usage, it reads the disk outside the app sandbox. Full access may require the operating-system-managed Full Disk Access permission, which you grant in System Settings. Without it the Software still works, but sees less and states openly what remains hidden from it.
Windows: The Software requires Windows 10 or later. Some system areas are only readable with elevated rights; here too the Software states what could not be read, rather than presenting an incomplete figure as complete.
The macOS build is signed with an Apple Developer ID, notarised by Apple and carries a built-in updater; it is distributed outside the Mac App Store. The Windows build is available in the Microsoft Store and, alongside it, as a signed installer directly from balane.app.
6. Scope of the licence
The provider grants you a non-exclusive, non-transferable right to use the Software within the agreed scope. Resale, rental, sublicensing and circumventing the licence check are not permitted. Decompilation is permitted only within the limits of applicable law.
7. Advisory nature — the Software deletes nothing
The Software measures and explains; it does not decide. It deletes no files on its own and does not modify your data by itself. Pointers to possible leftovers, large or unused files and the like are recommendations — an aid to judgement, not an instruction and not an assurance that something can be removed safely.
The only action the Software performs on a file, and only at your explicit request, is moving it to your operating system's Bin — reversible, after showing every affected path, and only after your confirmation. The Software performs no permanent, irreversible deletion.
The decision whether and what is actually removed is yours. The provider does not warrant that a recommendation is correct in every case and accepts no liability for the consequences of a deletion or move decision made by you. When in doubt, check for yourself before acting. Backing up your data is your responsibility; the Software performs no backup.
8. Warranty and liability
Statutory warranty rights apply.
The provider is liable without limitation for intent and gross negligence, and for injury to life, body or health. For ordinary negligence the provider is liable only for breach of a material contractual obligation, limited to the foreseeable damage typical for this type of contract. Liability is otherwise excluded. Liability under the German Product Liability Act remains unaffected.
9. Changes and final provisions
The provider may continue to develop the Software and change functionality, provided the agreed scope of performance is not materially reduced.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the state of their habitual residence. Should any provision be invalid, the validity of the remainder is unaffected.