Licence agreement (EULA)
Last updated: 2026-09-03 Provider: Balane GmbH, Balanstraße 84, 81541 Munich, Germany · HRB 301320, Amtsgericht München · support@balane.tech
This agreement governs use of the application "Huddle" (formerly "Cue") for macOS and Windows (the Software). By installing or using the Software you accept these terms.
Scope: This agreement applies to the build obtained directly from balane.app. For the build obtained from the Mac App Store, Apple's standard *Licensed Application End User License Agreement* applies; there is no separate Huddle EULA there, and where the purchase runs through Apple, purchase, subscription, invoicing, cancellation and refunds are handled by Apple. The provider's privacy policy, by contrast, applies to all builds.
The offering is aimed at both consumers and businesses.
1. Sale and contracting party
The Software is free to use (see §2). The subscription is sold through Lemon Squeezy (Lemon Squeezy LLC) acting as Merchant of Record. For the purchase contract (payment, VAT, invoicing, withdrawal), your counterparty is Lemon Squeezy and their buyer terms apply. The subscription is unlocked with a licence key.
This agreement covers solely the licence to use the Software, granted by the provider.
2. Free use and Huddle Pro
The Software is free to use with no time limit. Everything the app exists to do is part of free use: the countdown in the menu bar, the floating overlay, the full-screen stage, the calendar connection including automatic tracking, pulling out a timer by dragging from the menu bar icon, the signal when you run over, an agenda you type yourself, and staying invisible during screen sharing.
Huddle Pro unlocks no additional timing. It unlocks the appearance of the stage and the full-screen signal including a logo of your own, reading an agenda out of the meeting notes, holding agenda items at zero from the second item onwards — the first one waits for everybody — and saving templates, including learning them automatically from recurring meetings.
Huddle Pro is offered as an annual subscription. A licence key permits activation on one computer at a time; the activation can be released in the Software at any time and used on a different computer.
Anyone who bought a version up to and including 1.1 keeps Huddle Pro permanently and without a subscription. This applies to the build obtained from the Mac App Store and is established there from the purchase receipt.
3. After a subscription ends
When a subscription ends, the Software returns to free use. All timing functionality is retained in full; what falls away is the additions listed in §2. Templates, agendas and settings remain stored on your computer and are neither locked nor deleted; they are available unchanged once a licence is active again.
4. Right of withdrawal for consumers
Consumers generally have a 14-day right of withdrawal for distance contracts. For digital content this right expires early if you expressly consent to immediate performance and acknowledge that you thereby lose your right of withdrawal (§ 356(5) German Civil Code). Obtaining this consent and handling any withdrawal is done through Lemon Squeezy; their withdrawal policy and buyer terms govern.
5. System requirements and permissions
macOS: The Software requires macOS 14 or later. To read your meetings it asks for the operating-system-managed calendar permission; you grant it in the system dialog and can withdraw it at any time. Without it the Software still runs, as a plain timer with no calendar attached.
Windows: The Software requires Windows 10 version 2004 or later. Earlier versions cannot exclude a window from screen capture; the Software says so in its settings rather than claiming an invisibility the system cannot deliver. It reads meetings from a running classic Outlook, from a Microsoft 365 account after sign-in, or from a subscribed calendar address; which of these is available depends on your environment.
The Windows build is available as a signed installer directly from balane.app.
6. Scope of the licence
The provider grants you a non-exclusive, non-transferable right to use the Software within the agreed scope. Resale, rental, sublicensing and circumventing the licence check are not permitted. Decompilation is permitted only within the limits of applicable law.
7. Limits of the promise — the Software ends no meeting
The Software shows the time; it does not run the conversation. It ends no meeting on its own, disconnects no call and does not interfere with any other application. The countdown, the change of colour, the signal and the announcement are prompts to you and the people in the room; the decision when a meeting ends is yours.
Invisibility during screen sharing rests on an operating-system feature that excludes a window from screen capture. It takes effect against the capture methods that honour that marking. The provider does not warrant that every conceivable capture honours it, and it inherently does not work against a camera pointed at the screen or against a photograph. When it matters, check the setting before the session.
The Software reads meetings, titles and notes from the sources you connect. It relies on what those sources say and does not warrant that a meeting is recorded there correctly, completely or up to date. The accuracy of your calendar is your responsibility.
8. Warranty and liability
Statutory warranty rights apply.
The provider is liable without limitation for intent and gross negligence, and for injury to life, body or health. For ordinary negligence the provider is liable only for breach of a material contractual obligation, limited to the foreseeable damage typical for this type of contract. Liability is otherwise excluded. Liability under the German Product Liability Act remains unaffected.
9. Changes and final provisions
The provider may continue to develop the Software and change functionality, provided the agreed scope of performance is not materially reduced.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the state of their habitual residence. Should any provision be invalid, the validity of the remainder is unaffected.