— Document

Licence agreement (EULA)

Last updated: 2026-09-04 Provider: Balane GmbH · Balanstraße 84 · 81541 Munich · support@balane.tech

These terms govern the use of "Balane Plan" — the application for macOS, Windows, iPhone and Android and the service behind it, where your data is held and the planning is computed (together: the Software). By creating an account, installing or using it, you agree to these terms.

Scope: builds and sales routes

Balane Plan is delivered through several routes, and this agreement applies to all of them: it governs the licence to the Software and the provider's service. Who your contracting party is for the purchase, by contrast, depends on the route:

  • App Store (iPhone, iPad, Mac): acquisition and purchase run through Apple. Apple's terms additionally apply and, for the purchase itself, prevail in the event of a conflict. See Annex A.
  • Google Play (Android): acquisition and purchase run through Google. Google Play's terms additionally apply; the subscription is managed and cancelled there in the subscription management.
  • Microsoft Store (Windows), where the build is obtained there: delivery and updates are handled by the Store, whose terms additionally apply to acquisition and installation. Pro in that build is not billed through Microsoft but, as with the direct route, through balane.app.
  • Directly from balane.app (macOS, Windows): delivered as a signed installer, purchased via Lemon Squeezy (§ 4).

The provider's privacy policy applies to all builds regardless of the route.

1. Subject matter

Balane Plan is not a device-only program. The core of the product — backward planning, critical path, time tracking, evaluation — runs on the provider's server. Use therefore requires an account. This agreement covers both the right to use the application and the provision of the service.

2. Account and workspace

  • An account belongs to one person. Do not share your credentials; you are responsible for what happens under your account.
  • You must be at least 16 years old.
  • Your work belongs to a workspace. Whoever creates a workspace owns it, decides on its members and is responsible for informing them about the processing.
  • What a member creates in a workspace is visible to its other members. That includes measured working times.

3. Licence

The provider grants you a non-exclusive, non-transferable, revocable licence to use the application on devices you control — privately or commercially — and to use the service within the scope of your plan.

You may not:

  • decompile, reverse-engineer or disassemble the Software, except where permitted by mandatory law;
  • rent, lease, resell or sublicense it;
  • share credentials or an account with further people in order to circumvent member or plan limits;
  • circumvent technical limits, scrape the service automatically or load it beyond normal use;
  • modify it or create derivative works.

All rights not expressly granted are reserved. Your content remains yours; the provider receives only the rights needed to run the service (storing, backing up, transmitting, computing).

4. Free version and Balane Plan Pro

Balane Plan can be used in a free version. It is limited: currently three active projects, one member per workspace, 100 MB of attachments and a 30-day evaluation window. Pro lifts those limits and unlocks team sharing, larger storage and the AI allowances. The exact scope of a plan is stated in the app and may change; a change to your detriment takes effect no earlier than the next billing period.

  • Pro is a subscription with a monthly or annual term. It renews automatically until cancelled.
  • The price is €9.99 per month or €99.99 per year, each including statutory VAT. The final amount in your currency is shown in the checkout of the route you chose; the platform stores may apply different country prices.
  • Price changes are announced at least 30 days in advance and take effect from the next renewal. Until then you can cancel.
  • Cancel where you bought: in Apple's subscription management, in Google Play's subscription management, or in the Lemon Squeezy customer portal (direct route and Microsoft Store build). Cancellation takes effect at the end of the current period.
  • After it ends, your data remains. The limits of the free version apply again: what exists stays readable and exportable, new items only within those limits.

For a direct purchase via balane.app, payment is processed by Lemon Squeezy (Lemon Squeezy LLC) as merchant of record. For payment, invoicing and VAT, your contracting party is Lemon Squeezy and their buyer terms apply. This agreement governs the licence and the provider's service. Where the purchase runs through Apple or Google, they handle purchase, invoicing, cancellation and refunds under their own terms. The Windows build obtained from the Microsoft Store uses no store billing: Pro is bought there exactly as on the direct route.

5. Right of withdrawal for consumers

If you are a consumer, a direct purchase gives you a 14-day right of withdrawal against the seller (Lemon Squeezy). If you expressly ask for performance to begin immediately and confirm that you thereby lose that right, it lapses on full performance. For purchases through Apple or Google, their refund rules apply.

6. AI features

Quick capture can have a note read by a language model. The result is a proposal, and nothing is written until you confirm it.

  • Language models get things wrong. The provider gives no warranty as to the correctness or completeness of a proposal; checking it is up to you.
  • Without your own key, a monthly allowance is consumed, measured by the actual cost of the request. Once it is used up, the model features pause until the next month; everything else keeps working.
  • With your own key there is no allowance; you are billed by your model provider, and their terms additionally apply.
  • The provider may change which model provider and model are used for the allowance, as long as the feature remains equivalent.
  • Which data is transmitted in the process is set out in the privacy policy.

The planning itself — order, critical path, forecasts — is calculated and uses no language model.

7. Planning is decision support

Balane Plan computes from what you enter: deadlines, estimates, dependencies, measured times. Order, latest start times, critical path and forecasts are input to your decision, not an assurance. The provider does not guarantee that a deadline will hold because the software considers it holdable, and is not liable for decisions based on its results. The Software does not replace legal, tax or business advice.

8. Availability

Balane Plan is under active development. The provider aims for high availability but gives no availability commitment. Maintenance windows, outages of upstream services (hosting, stores, model providers) and changes to the feature set are possible. Features may be developed further and replaced; if a material feature of a paid plan is discontinued permanently, you may terminate for cause and are refunded the portion attributable to the remaining term.

9. Your obligations

You undertake not to store or distribute content through the service that is unlawful or infringes third-party rights. If you store personal data of third parties (clients, employees, contacts), you are the controller for it under data protection law; the provider makes a data processing agreement available on request.

10. Your data

  • You can export the content of your workspace in full at any time (JSON, in the settings).
  • You can delete your account at any time. This deletes your profile, your memberships and the workspaces belonging to you alone, with their content and files.
  • If the provider terminates the relationship, you have 30 days to export your data before it is deleted. Where an account is suspended for serious breaches, that period may be shorter.

11. Warranty and liability

The Software is provided in the version made available at the time. The provider is liable without limitation for intent and gross negligence and for injury to life, body or health. For ordinary negligence it is liable only for breach of a material contractual obligation, limited to the foreseeable damage typical for this type of contract. For loss of data, liability is limited to the effort that would have been required for recovery had you kept proper and regular backups — which is exactly what the export function is for. Mandatory statutory claims, in particular under the German Product Liability Act and consumer rights for digital products, remain unaffected.

12. Term, termination, suspension

The relationship runs for an indefinite period and may be terminated by either side at any time; for Pro it ends at the end of the paid period. The provider may suspend or terminate an account in the event of serious or repeated breaches of these terms. Amounts already paid for a remaining term that can no longer be used are refunded, unless you are responsible for the termination.

13. Changes to these terms

Changes are announced at least 30 days in advance by email or in the app. If you do not object before they take effect, they are deemed accepted; the announcement will say so. If you object, you may terminate as of the date they take effect.

14. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory protective provisions of your country of residence remain unaffected. If the user is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Munich. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.

Annex A – Additional terms of the platform stores

These provisions apply only to the build you obtained from the respective store. The rest of this agreement is unaffected; in the event of a conflict, the store's terms prevail for acquisition and for the purchase itself.

A.1 Apple (App Store, for iPhone, iPad and Mac)

  • This agreement is concluded between you and the provider, not with Apple. The provider alone is responsible for the Software and its content.
  • The licence is non-transferable and covers use on Apple-branded devices that you own or control, within the Usage Rules of the Apple Media Services Terms and Conditions. Use via Family Sharing is permitted.
  • Maintenance and support are owed solely by the provider (support@balane.tech); Apple has no obligation in that respect.
  • If the Software fails to conform to the promised quality, you may notify Apple, and Apple may refund the purchase price to you. Apple has no further warranty obligation; all other claims lie against the provider.
  • The provider alone, not Apple, is responsible for product liability, legal and regulatory compliance, consumer protection and data protection, and for third-party claims that the Software infringes intellectual property rights.
  • You represent that you are not located in a country subject to a US embargo or designated by the US as supporting terrorism, and that you are not on any US prohibited-party list.
  • Where the Software uses third-party services, their terms additionally apply.
  • Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.

A.2 Google (Google Play, for Android)

  • Google Play's terms of service additionally apply to acquisition and installation.
  • Purchase, automatic renewal, cancellation and refunds of a subscription taken out there follow Google's terms; cancellation happens in Google Play's subscription management.

A.3 Microsoft (Microsoft Store, for Windows)

  • The Microsoft Store's terms additionally apply to acquisition and installation; delivery and updates are handled by the Store.
  • The purchase of Balane Plan Pro in that build does not run through Microsoft but through balane.app. §§ 4 and 5 apply to it unchanged.

Questions: support@balane.tech

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